KnowItNow
The State Library of Ohio provides specialized reference services for Ohio state government. State government employees can send reference and research questions to refhelp@sloma.state.oh.us or call reference desk at (614) 644-7051. After business hours and on weekends your reference questions can be answered at KnowItNow.
KnowItNow is a live online information service provided free of charge for residents of Ohio by the State Library of Ohio and your local public library. Professional librarians are available 24 hours a day, seven days a week to answer your reference questions and assist you in finding information. The service is made available free of charge to all residents of Ohio through a federal Institute of Museum and Library Services (IMLS) grant awarded by the State Library of Ohio.
Once logged on with your Ohio zip code, you and a librarian engage in a "chat" session. The librarian "pushes" high quality, authoritative online resources to your screen. At the conclusion of each KnowItNow session, you will receive a complete transcript of your session via email including links to all the online resources shared during that session.
Additional services available on the KnowItNow site include:HomeworkNow, where students can get homework reference help online 24 hours a day seven days a week
ReadThisNow, a live online readers' advice service.