State Library of Ohio - Reference Services

 
Research Services

KnowItNow

The State Library of Ohio provides specialized reference services for Ohio state government. State government employees can send reference and research questions to refhelp@sloma.state.oh.us or call reference desk at (614) 644-7051. After business hours and on weekends your reference questions can be answered at KnowItNow.

KnowItNow is a live online information service provided free of charge for residents of Ohio by the State Library of Ohio and your local public library. Professional librarians are available 24 hours a day, seven days a week to answer your reference questions and assist you in finding information. The service is made available free of charge to all residents of Ohio through a federal Institute of Museum and Library Services (IMLS) grant awarded by the State Library of Ohio.

Once logged on with your Ohio zip code, you and a librarian engage in a "chat" session. The librarian "pushes" high quality, authoritative online resources to your screen. At the conclusion of each KnowItNow session, you will receive a complete transcript of your session via email including links to all the online resources shared during that session.

Additional services available on the KnowItNow site include:

HomeworkNow, where students can get homework reference help online 24 hours a day seven days a week

ReadThisNow, a live online readers' advice service.

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