Westerville Public Library
To ensure that the public receives consistent and accurate information about library policies, procedures, programs and services, and to ensure that the best possible image of the library is presented to the public, the following public relations policy has been developed.
Media Contact
- Contacts with the media will be arranged for the library by the Marketing Coordinator.
- Contacts made by the media with the library will be directed to the Marketing Coordinator.
- Letters to the editor designed to officially speak for the library will not be submitted by library staff without prior approval of the library administration.
Speaking Engagements
- Speaking engagements made by library staff on behalf of the library will be coordinated through the Community Services Department with the approval of library administration.
Library Materials Promotional
- Library Materials and Promotional and informational materials [e.g., handouts, brochures] designed to be disseminated to the public will meet standards of quality established by the library. Library managers will be responsible to see that such promotional and informational materials produced by or for their respective departments meet library standards of quality.
Emergency Situations
- In an emergency situation, official statements to the public and media will be made by the Library Director, his/her designee or a Department Manager placed in charge of the library.
- If it is necessary for library staff to provide the public with information, library administration will inform staff what is to be said.
- In the event that the library has to be closed due to weather or an emergency situation, the Librarian–in–Charge will contact designated media services.
