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Statewide Delivery Contact Information

Contact the State Library of Ohio
Hours are from 8:00 a.m. to 5:00 p.m., Monday–Friday
Steve Updegraff, Statewide Delivery Manager
State Library of Ohio
274 E. 1st Ave., Suite 100
Columbus OH 43201
Phone 1–800–686–1532
Phone 1–614–728–9573
Fax 1–614–995–1081
E–mail
 Contact US Cargo:
Hours are from 8:00 a.m. to 4:30 p.m., Monday–Friday
Dawn Jones, VP of Operations
U.S. Cargo–Corporate Office
2036 E. Williams Avenue
Columbus, OH 43207
Phone: 1–614–552–2746, ext. 117
Fax: 1–614–358–1368
E–mail

Reporting Delivery Service Issues

The bulk of issues and problems that arise for Statewide Delivery are best communicated by filling out and submitting the Delivery Customer Service Form. For any issues that are not covered by the items mentioned below such as billing questions or general inquiries please contact the either one of the individuals listed above.

  • Missed deliveries and⁄or driver did not show
  • Physical location address change
  • All items not picked up
  • Closing dates (other than scheduled)
  • Scheduling special BOL pickup⁄shipment
  • Outstanding Service
  • Any issue requiring documentation