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Statewide Delivery Customer Service Form

Use this form to report delivery service issues to the Delivery Manager at the State Library of Ohio as well as communicating service issues to US Cargo. If this form does not appear to address your needs, send an e–mail explaining the situation.

Missed Deliveries (include dates)
Request for Tracing (provide information and comments)
Closing Information (include dates of closing and reopening)
Miscellaneous (anything needing attention, outstanding performance, etc.)

Date submitted:
Library name:
Street Address:
City, State, Zip:
Contact name:
Contact phone:
Email address:

Description of Service Issue: (please include dates, time, route number, driver name and any other information to resolve the service issue)


Thank you for your business.